Has working knowledge of store systems and store equipment. For consumable items, assists in stock rotation, using the first in, first out method and restock outs. Completes resets and revisions as directed.Īssists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). Implements Company asset protection procedures to identify and minimize profit loss.Įnsures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).Ĭonstructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader. Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Registers customer purchases on assigned cash register, collects cash and distributes change as requested processes voids, returns, rain checks, refunds, and exchanges as needed. Recommends items for sale to customer and recommends trade-up and/or companion items. Provides customers with courteous, friendly, fast, and efficient service. Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). Resolves customer issues and answers questions to ensure a positive customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.Įngages customers and patients by greeting them and offering assistance with products and services. Models and delivers a distinctive and delightful customer experience.
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